Contact Us
At GMAC Bank, we’re here to help. Feel free to contact us through any of the convenient methods below.- Email your general questions about GMAC Bank, or our products and services
- Expect a prompt response within 24 hours
- If you have an account related question, please login and use secure email
Phone
1-866-2GMBANK (1-866-246-2265)
- Call 24/7 to check your account balance, get current rates, or transfer funds
- Call from 8AM to 9PM Eastern Time Mon-Fri and from 10AM to 5PM on Saturday to speak to a Customer Care Representative.
- To report a lost or stolen card, call 1-866-2GMBANK (1-866-246-2265) as soon as you discover your card is missing.
Online
- Login to manage your accounts online
- Check our Frequently Asked Questions section
- Check our most current rates online
- Use our site Feedback Form to send us your comments about our site
- Send your general correspondence to:
GMAC Bank Customer Care Department
P.O. Box 951
Horsham, PA 19044 - Mail your account deposit slips and endorsed checks (please do not send cash) to:
GMAC Bank
P.O. Box 13625
Philadelphia, PA 19101
